Shipping & Delivery Policy
We offer the following
shipping methods within the
CONTINENTAL
Standard Delivery
FREE FedEx® standard ground service for all merchandise
orders of $100.00 or more.
FedEx® ground service for
orders less than $100 is approximately $9 for the first item and approximately
10% of your order total for each additional item. Please choose one of the options listed:
FedEx
Home Delivery® (to residences) Tuesday –Saturday delivery
FedEx
Ground® (to businesses) Monday – Friday delivery
Please refer to the FedEx®
transit map below for estimated delivery times.
Expedited Delivery
FedEx 2Day® (2 business
days) $22 for the first item and $10.00 each for any additional items.
FedEx Standard Overnight®
(next business day) $32 for the first item and $10.00 each for any additional items.
Second and Next Day
Business Day delivery orders placed after
Order Tracking
Once your order has been
shipped a confirmation number will be sent to you. To track your order, please visit www.fedex.com
Shipments from our Manufacturers:
Some items may ship to you
directly from our manufacturers. The
manufacturer may use a different carrier to deliver your order to you. If your item is shipped directly from our
manufacturer, the transit times may differ from those listed above. Items shipped directly from our manufacturer
are not eligible for expedited delivery.
FedEx SmartPost® ground
service for orders less than $100 is approximately $9 for the first item and
approximately 10% of your order total for each additional item.
Please note:
- FedEx Smart Post® partners with the U.S.
Postal Service to make standard deliveries.
- Final delivery may take 7-14 business days to
some destinations.
- Random orders are briefly held for additional
verification which may delay delivery of your order.
Once your order has been
shipped a confirmation number will be sent to you. To track your order, please visit www.fedex.com. Your order can be tracked until it has
delivered to the U.S. Postal Service.
INTERNATIONAL SHIPPING:
Canada orders only. Additional charges will apply for Canadian shipments.
Returns &
Exchanges
We want you to be
completely satisfied with your purchase.
If you are not pleased with your merchandise you may return the items
within 25 days of receipt. All products
must be UNWORN, in their ORIGINAL CONDITION, in the ORIGIONAL BOXES with all parts and
accessories and with ALL TAGS ATTACHED. Please do not place tape or shipping labels
on the product boxes. Please use the
original or another suitable shipping carton for the return.
Merchandise can be
returned to:
Mostly Fives
We have included an RETURN/EXCHANGE
form with your order. Please indicate
the reason for your return on the form. Shipping
charges are not re-fundable.
Exchanges
Need a different SIZE or
another COLOR of the same item? No problem, just complete the RETURN/EXCHANGE form that was included in
your shipment. Send the item back to us
at the address listed above address. Please
indicate your replacement color or size and we will ship the exchanged item to
you FREE
of charge. The exchanged merchandise
will be sent back to you via standard ground shipping or FedEx SmartPost®,
depending on your area. If you require
expedited delivery of the item, please treat your order as a “Return” and place
a new order for the requested item.
Note: If you want a different item, you must place
a new order for the requested merchandise.
Returns
Please complete the RETURN/EXCHANGE
form that was included in your shipment.
Send the item back to us at the address listed above. Refunds will be issued in the manner as the
order was paid. Once your return is received and inspected,
your refund will be processed and a credit applied to your credit card or
original method of payment within 10 days.
Depending on your credit card company, it may take an additional 2-10
business days after your credit is applied for it to post to your account.
Returns/Exchanges on shipments from
our Manufacturers:
Merchandise shipped
directly to you from our manufacturer should be returned to Mostly Fives Returns Department, see
address listed above.